60 days after launch, our Facebook Messenger automation hit $3k/day organically, 82% automated, one campaign getting a 14% purchase CVR.
I was impressed by the attention to detail they took to understand our customer, and our products when building out our automation.
We launched our Messenger and Instagram DM chat funnels about 7 weeks ago, and in the last 7 weeks, 14.6% of our total Shopify revenue was generated via the Messenger and Instagram DM chat funnels, converting at a 20.43% purchase rate.
In the meantime, we also launched Facebook chatbot ads, which are currently running steady at 4.88x ROAS and have the lowest cost per purchase of all our ads.
After GROW AI implemented their chatbot system, we had a 12x increase in sales through our Instagram DMs and Facebook Messenger in the first 30 days.
Shortly after, our two chatbots were driving 35% of our total emails collected across all our platforms (socials, and website).
GROW AI worked so fast! Went above and beyond for us, especially in understanding us and our customer. Each DM campaign demonstrated the end-user experience in an easy-to-digest way.
What Liziana Carter and her team are building is potentially the future of the digital sales space. They are designing and building chatbots that simplify the online shopping process through interaction with e-commerce users via Facebook Messenger, Instagram, and WhatsApp.
This is removing the need for a human sales team and using AI as a sales generator.
Our first Messenger and Instagram DM chat funnel hit $7,421/DAY in 6 days, and collected 16,462 email addresses.
When I saw that, I thought of our paid traffic.. why send our audience to the website, when we can send them to chat with us inside the DMs straight from an ad. I had an AHA moment when I realized we could use these types of ads for prospecting and let the chatbot collect emails and close the sales for us.
In the last 30 days, our chatbot conversion ads have had one of our highest ROAS and lowest cost per purchase.
Our first Instagram DM funnel generated conversions as of day one, made $35K in revenue and collected over 5.5K emails within the first 30 days at 84.8% automation.
Liz's team mapped out a tailored strategy for our business that would deliver high levels of personalization to our audience and developed all the sales funnel logic and technology that sits behind it.
GROW AI conceptualized a fantastic strategy for our social audience, deploying a first chat funnel on Messenger and Instagram DM that took off at a crazy 28.57% purchase CVR.
They built in sales logic and set up multiple entry points (we didn't even know existed) that pulled our audience into the chat funnel, nurturing it through to the sale automatically.
With the power of real-time conversations and customer-centric data, GROW AI's clients can integrate DM funnels as a part of their CX and revenue strategy, creating meaningful interactions and authentic experiences for their buyers at every stage of their customer journey.
When we started working together, we were doing a little over $50k/month.
The team worked with us to deploy a chat funnel that aligned with our mission. Our audience loved it.
The first week from launch, our website CVR went up from 2.17% to 2.79%. Three weeks later we were doing $700/day and 4 weeks after launch we had our first $1000 day through the FB and IG DM chatbots.
I wish we'd done this sooner. Liziana's structure, setup, and turnaround times are unreal. We drove $3.36M via Facebook Messenger and Instagram DM automation in our first year.
This is a channel that brings so much retention as well as new customers.
We were stuck at 0.8x ROAS and we were looking into Manychat and a way to use automation to run paid traffic to Messenger and get back to at least 1.37 ROAS, so we could scale.
Now our chatbot ads to Messenger are doing 4.74x ROAS!
GROW AI built a system that helped us automate all the comments on our ads, reply to comments automatically, and pull our audience into Messenger and Instagram DM chat funnels that convert at 59.1% CVR.
GROW AI has made a name for themselves focusing on creating AI-powered chatbots specifically designed to help other businesses within the e-commerce industry automate social channels.
From automating Facebook Messenger, Instagram, and Whatsapp direct messages, to providing unique insights on customer bases, they've been changing how businesses approach e-commerce.
Liz's team fully conceptualized, built, and deployed our first chat funnel in a week, and it brought us an 8% increase in total sales through our Shopify store in the first 30 days, 6.3k email addresses, and 4.4k people joining our DM lists.
They also had us whitelisted with Facebook for Instagram DM broadcast lists which is in closed beta right now
Check your phone in 7 min (we won't spam you, pinky promise!)