Rise of the robots, AI, and the human partnership
What Liz Carter and her team are building is potentially the future of the digital sales space.
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What Liz Carter and her team are building is potentially the future of the digital sales space.
GROW AI has made a name for themselves focusing on creating AI-powered chatbots specifically designed to help other businesses within the e-commerce industry automate social channels.
In this episode, we are joined by Liz Carter, Founder of GROW AI. GROW AI is an Australian-based conversational AI agency that builds DM automated systems on Instagram DM and Facebook Messenger.
Provide personalized recommendations to customers based on their preferences and purchase history. This can be done through data analysis on customers' browsing and buying behavior, as well as on their demographics and other factors.
Aspart of our series about the women leading the Artificial Intelligence industry, I had the pleasure of interviewing Liziana Carter.LizCarter is the founder and CEO of a chatbot agency that uses conversational artificial intelligence (AI) to instantly connect consumers to eCommerce businesses via Facebook Messenger, Instagram DM Automation and WhatsApp automation.
It's no secret that delivering exceptional customer experience is a critical component to any eCommerce business today.
For all the shifting and repositioning of commerce from the physical world to the digital, there have also been churning waters within the ocean of e-commerce.
Adding AI to the traditional Facebook Messenger chatbot, for example, allows for any user input in a specific context to be “understood” by the chatbot, which keeps the conversation going. Applying AI to the chatbot process adds that extra missing touch that allows users to interact in a natural conversation without getting stuck.
Liz Carter, CEO, and founder of GROW AI, created an AI chatbot that works with marketing, sales, and operations. She said that although it wasn’t very long ago that the idea of being able to talk to machines was science-fiction, today it’s changing how we operate our daily lives and businesses.